/**
 * MRCODA Support Ticket - Frontend Styles (Simplified)
 */

/* Variables */
:root {
    --mrcoda-primary: #0073aa;
    --mrcoda-success: #46b450;
    --mrcoda-warning: #ffb900;
    --mrcoda-danger: #dc3232;
    --mrcoda-gray: #666;
    --mrcoda-light: #f7f7f7;
    --mrcoda-border: #ddd;
}

/* Wrapper */
.mrcoda-support-wrapper {
    max-width: 900px;
    margin: 0 auto;
}

/* Header */
.mrcoda-support-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 20px;
    flex-wrap: wrap;
    gap: 10px;
}

.mrcoda-support-header h2 {
    margin: 0;
    font-size: 1.5rem;
}

.mrcoda-back-link {
    color: var(--mrcoda-primary);
    text-decoration: none;
}

.mrcoda-back-link:hover {
    text-decoration: underline;
}

/* Buttons */
.mrcoda-btn {
    display: inline-block;
    padding: 10px 20px;
    border: none;
    border-radius: 4px;
    cursor: pointer;
    font-size: 14px;
    text-decoration: none;
    transition: opacity 0.2s;
}

.mrcoda-btn:hover {
    opacity: 0.9;
}

.mrcoda-btn-primary {
    background: var(--mrcoda-primary);
    color: #fff;
}

.mrcoda-btn-secondary {
    background: var(--mrcoda-gray);
    color: #fff;
}

.mrcoda-btn-small {
    padding: 6px 12px;
    font-size: 13px;
}

.mrcoda-btn-large {
    padding: 12px 24px;
    font-size: 15px;
}

.mrcoda-btn.loading {
    opacity: 0.6;
    pointer-events: none;
}

/* Stats Bar */
.mrcoda-stats-bar {
    display: flex;
    gap: 20px;
    margin-bottom: 20px;
}

.mrcoda-stats-bar .stat-item {
    background: var(--mrcoda-light);
    padding: 15px 20px;
    border-radius: 4px;
    text-align: center;
}

.mrcoda-stats-bar .stat-number {
    display: block;
    font-size: 1.5rem;
    font-weight: 700;
}

.mrcoda-stats-bar .stat-label {
    font-size: 12px;
    color: var(--mrcoda-gray);
}

/* Empty State */
.mrcoda-empty-state {
    text-align: center;
    padding: 40px 20px;
    background: var(--mrcoda-light);
    border-radius: 4px;
}

.mrcoda-empty-state .empty-icon {
    font-size: 3rem;
    margin-bottom: 10px;
}

.mrcoda-empty-state h3 {
    margin: 0 0 10px 0;
}

.mrcoda-empty-state p {
    color: var(--mrcoda-gray);
    margin: 0;
}

/* Tickets Table */
.mrcoda-tickets-table {
    width: 100%;
    border-collapse: collapse;
}

.mrcoda-tickets-table th,
.mrcoda-tickets-table td {
    padding: 12px;
    text-align: left;
    border-bottom: 1px solid var(--mrcoda-border);
}

.mrcoda-tickets-table th {
    background: var(--mrcoda-light);
    font-weight: 600;
}

.mrcoda-tickets-table .ticket-id {
    font-weight: 600;
    color: var(--mrcoda-gray);
}

.mrcoda-tickets-table .ticket-subject a {
    color: #333;
    text-decoration: none;
}

.mrcoda-tickets-table .ticket-subject a:hover {
    color: var(--mrcoda-primary);
}

/* Status Badge */
.ticket-status {
    display: inline-block;
    padding: 4px 10px;
    border-radius: 3px;
    font-size: 12px;
    font-weight: 500;
    border: 1px solid;
}

/* Ticket Form */
.mrcoda-ticket-form {
    background: var(--mrcoda-light);
    padding: 25px;
    border-radius: 4px;
}

.mrcoda-ticket-form .form-row {
    margin-bottom: 20px;
}

.mrcoda-ticket-form label {
    display: block;
    margin-bottom: 6px;
    font-weight: 500;
}

.mrcoda-ticket-form .required {
    color: var(--mrcoda-danger);
}

.mrcoda-ticket-form input[type="text"],
.mrcoda-ticket-form select,
.mrcoda-ticket-form textarea {
    width: 100%;
    padding: 10px;
    border: 1px solid var(--mrcoda-border);
    border-radius: 4px;
    font-size: 14px;
    box-sizing: border-box;
}

.mrcoda-ticket-form textarea {
    resize: vertical;
    min-height: 100px;
}

.mrcoda-ticket-form input:focus,
.mrcoda-ticket-form select:focus,
.mrcoda-ticket-form textarea:focus {
    outline: none;
    border-color: var(--mrcoda-primary);
}

.mrcoda-ticket-form .form-row-half {
    display: flex;
    gap: 20px;
}

.mrcoda-ticket-form .form-col {
    flex: 1;
}

.mrcoda-ticket-form .form-actions {
    margin-top: 20px;
}

/* Ticket Detail */
.mrcoda-ticket-detail .ticket-info-card {
    background: var(--mrcoda-light);
    padding: 20px;
    border-radius: 4px;
    margin-bottom: 25px;
}

.mrcoda-ticket-detail .ticket-title {
    font-size: 1.2rem;
    font-weight: 600;
    margin-bottom: 15px;
}

.mrcoda-ticket-detail .ticket-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 20px;
}

.mrcoda-ticket-detail .meta-item {
    font-size: 14px;
}

.mrcoda-ticket-detail .meta-label {
    color: var(--mrcoda-gray);
    margin-right: 5px;
}

/* Messages */
.mrcoda-messages h3 {
    margin-bottom: 15px;
}

.messages-container {
    max-height: 500px;
    overflow-y: auto;
    margin-bottom: 25px;
}

.message-item {
    padding: 15px;
    border-radius: 4px;
    margin-bottom: 15px;
}

.message-item.user-message {
    background: #e8f4fc;
    margin-right: 50px;
}

.message-item.admin-message {
    background: #f0f0f0;
    margin-left: 50px;
}

.message-header {
    display: flex;
    justify-content: space-between;
    margin-bottom: 10px;
    font-size: 13px;
}

.message-author {
    font-weight: 600;
}

.admin-badge {
    background: var(--mrcoda-primary);
    color: #fff;
    padding: 2px 8px;
    border-radius: 3px;
    font-size: 11px;
}

.message-time {
    color: var(--mrcoda-gray);
}

.message-content {
    line-height: 1.6;
}

/* Reply Form */
.mrcoda-reply-form {
    background: var(--mrcoda-light);
    padding: 20px;
    border-radius: 4px;
}

.mrcoda-reply-form h3 {
    margin: 0 0 15px 0;
}

.mrcoda-reply-form textarea {
    width: 100%;
    padding: 10px;
    border: 1px solid var(--mrcoda-border);
    border-radius: 4px;
    resize: vertical;
    min-height: 80px;
    box-sizing: border-box;
}

.mrcoda-reply-form .form-actions {
    margin-top: 15px;
    display: flex;
    gap: 10px;
}

/* Closed Notice */
.mrcoda-ticket-closed-notice {
    text-align: center;
    padding: 25px;
    background: var(--mrcoda-light);
    border-radius: 4px;
}

/* Error */
.mrcoda-error {
    background: #fbeaea;
    color: var(--mrcoda-danger);
    padding: 15px;
    border-radius: 4px;
}

/* Responsive */
@media (max-width: 768px) {
    .mrcoda-support-header {
        flex-direction: column;
        align-items: flex-start;
    }
    
    .mrcoda-ticket-form .form-row-half {
        flex-direction: column;
        gap: 0;
    }
    
    .mrcoda-tickets-table-wrapper {
        overflow-x: auto;
    }
    
    .message-item.user-message,
    .message-item.admin-message {
        margin-left: 0;
        margin-right: 0;
    }
}